About Bondora
At Bondora, our mission is simple: to make finance easy, transparent, and accessible for everyone. Founded in 2008, we’ve helped more than 700,000 customers across Europe borrow and invest effortlessly through our trusted digital products. As a rapidly growing financial technology company, we’re reaching new heights with a bold vision. We’re set to acquire a banking license, unlocking a world of possibilities for our customers. This transition will allow us to expand our lending across more EU countries and broaden our product suite to deliver even more value.
Role Description
As a Junior IT Specialist, you’ll play a key role in ensuring first-line IT support via Jira Service Desk and Slack, as well as in person. You will onboard and off board employees (accounts, hardware, access), troubleshoot hardware, software, and network issues, and manage IT asset inventory and hardware lifecycle. Collaboration is crucial as this role requires you to work closely with Engineering, People, and Security teams on cross-team initiatives.
Responsibilities
- Ensure the IT warehouse and tech stock are cleaned out and restructured
- Prepare and run registration, installation and maintenance of laptops and office IT systems
- Adapt and function in an AI-first environment with modern technology and a varied body of work
- Monitor and ensure that the hardware inventory is up to date and verified
- Maintain accurate documentation of IT solutions and documented knowledge base
This is a hybrid role that requires the candidate to be located in Tallinn, Estonia. Estonian language proficiency is highly desirable.
What we offer
- Contribute to Bondora’s ambitious goal of reaching €1bn in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company
- Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
- We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career
Requirements
- A working knowledge of computers and IT is required, as you’ll work across Windows, macOS, Microsoft 365 suite, Atlassian Jira and Confluence, federated identity management systems (Entra ID), Mobile Device Management systems and so on.
- Proven experience working with Jira and other SaaS (Software as a Service) products
- Strong skills in IT
- Ability to adapt to changing priorities and system requirements
- Experience with multiple operating systems and computers
- Ability to collaborate and coordinate efficiently
