ABOUT TIDE
At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.
Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.
ABOUT THE ROLE
Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.
We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.
AS A STAFF ENGINEER YOU WILL:
- Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration
- Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
- Work with product, data, platform, and security teams to productionise shared AI capabilities
- Design services that are reliable, secure, observable, and easy for other teams to adopt
- Help shape reusable engineering patterns for AI-enabled workflows
OUR TECH STACK:
- Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, EKS used by the Cloud team to run the platform
- DataDog and Rollbar to keep it running
- GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
- Angular 2+ with ngrx on Web, Flutter for the Mobile App
- Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
WHAT YOU'LL GET IN RETURN
- Flexible working options
- Group Life Insurance
- Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
- 25 days holiday with the ability to buy extra days
- 3 days for L&D or volunteering time off per year
- We invest in your development with a £1,000 professional L&D budget per year
- Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
- Spacious brand-new office near Old Street with an all-day snacks bar
- Enhanced family-friendly leave
- Sabbatical leave
WHAT WE ARE LOOKING FOR:
- Strong backend or platform engineering experience in production environments.
- Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
- Experience integrating internal and third-party platforms.
- Comfort working in ambiguity and turning emerging needs into robust platform components.
- Strong focus on quality, reliability, and developer usability.
- Experience with AI infrastructure or orchestration is helpful, but not essential.
- Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
- Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
