About Alan
Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Ops AI Platform team
We're building a platform where AI agents autonomously handle operational work - connected to every internal and external tool, trained by operators themselves, running safely at scale. The Ops AI Platform will let our Ops team create, evolve, and monitor their own AI agents to automate thousands of tedious tasks. The project just launched, and you'd join at ground zero - shaping the architecture, the product, the entire foundation.
Your Role
You’ll work at the intersection of product engineering and ML engineering. Our mission is to create the platform that enables building accurate and reliable AI agents, delivering an outstanding experience to our internal Ops team for the creation, iteration and monitoring of their agents, without requiring hard technical skills. Things we’re working on:
- Integrate agents at the heart of internal tools: UIs where Ops monitor and take action on concrete business situations. We want AI agents to become first-class citizens in this ecosystem, with context-aware chat modals, allowing users to review agents' reasoning, actions, and provide follow-up instructions - with instant impact on business data.
- Empower non-technical users to become autonomous: in the creation and maintenance of agents to automate operational tasks at scale: prompting, tools configuration, testing, datasets, replayability, evaluations.
- Build a complete set of tools made available to AI agents: connecting to internal and external capabilities: internal business data, external servers, external web dashboards without API, etc.
- Safety and accuracy at the core: robust testing, stateful evaluation, progressive rollout, human-in-the-loop to validate sensitive actions, fine-grained permissions and limits.
At Alan, we believe that being in good health is a basic need, and it starts with our employees. Therefore, we offer:
- Fair rewards: Generous equity packages complement your base salary.
- Flexible Office: Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship.
- All the tools you need: Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport: Country-specific commuter benefits.
- Learning & Training opportunities: A highly flexible Training policy free books and budget to attend and speak at conferences.
- Personal growth through coaching: Every Alaner is paired with a dedicated coach from day one.
- Parental leave: Extended parental leave for all new parents.
We’re looking for Product engineers with 3+ years of experience who get excited about building state-of-the-art AI systems and applying them to real-world, high-stakes problems in operations.
- Strong background in full-stack software engineering, systems architecture, with a spike in back-end engineering.
- Experience with traditional ML, or LLMs, or ML dev ops is a big plus.
- Product-minded: you want your solutions to be used, and impactful.
- Self-directed and pragmatic.
- Humble and still willing to grow.
- Collaborative, enthusiastic about teamwork, learning, and teaching.
- Fluent in English (no need to speak French!).
