Join a healthcare data platform team building client-scoped SLO monitoring and alerting solutions. The project includes automated dashboard and alert generation across 110-140 services, as well as an internal application providing customer-specific SLA visibility.

This role focuses on application instrumentation, telemetry quality, and observability adoption across distributed systems. AI-assisted development is expected and encouraged.

In Luxoft, our culture is one that strives on solving difficult problems focusing on product engineering based on hypothesis testing to empower people to come up with ideas. Great Place to Work Institute certifies us as one of the Top 10 companies to work for in Mexico, and we do it with a truly flexible environment, high impact projects in Agile environments, a culture focused on results, training and strong support to grow your career.

  • Design and maintain SLO-based monitoring and alerting solutions.
  • Create and optimize PromQL queries and multi-window burn-rate alerts.
  • Build and manage Grafana dashboards using configuration-as-code practices.
  • Develop automation and monitoring configuration generators in Python or TypeScript.
  • Contribute to Terraform-based observability infrastructure.
  • Validate monitoring signals and improve alert quality.

Collaborate with engineering and platform teams to enhance reliability and operational visibility.

MUST
  • Strong experience in Observability, SRE, or Platform Engineering.
  • Advanced PromQL (or equivalent) expertise, including the ability to identify misleading or incorrect query results.
  • Hands-on experience designing and implementing SLOs and multi-window burn-rate alerting.
  • Experience with Grafana provisioning and configuration as code.
  • Ability to build automation tools and code generators using Python or TypeScript.
  • Hands-on experience using AI-assisted development tools such as Claude Code, GitHub Copilot, or equivalent. AI-assisted engineering is an expected part of the development workflow.
  • Strong analytical mindset with a healthy skepticism toward telemetry data.
  • Experience validating signals through multiple independent sources before operationalizing alerts.

Experience with cloud-native or distributed systems environments.

NICE TO HAVE
  • Groundcover
  • VictoriaMetrics
  • OpenTelemetry Collector
  • AWS EKS
  • Healthcare or regulated-industry experience
  • Experience building observability tooling and service health reporting solutions

Domain: US Healthcare (PHI-adjacent)

Okta and observability platform access

AI-assisted engineering is a standard part of the development workflow.

Luxoft, a DXC Technology Company is a global digital strategy and software engineering firm with over 17,000 international employees within its 58 offices in 29 countries. It is headquartered in Zug, Switzerland. 

In January 2019, Luxoft was acquired by U.S. company DXC Technology. Luxoft partnered with LG Electronics to create a next-generation Autonomous Mobility concept vehicle that integrates consumers' personalized digital lifestyles into a driving experience. Luxoft enabled Switzerland's first Blockchain based e-vote platform with the City of Zug and Hochschule Luzern's Blockchain Lab.

Luxoft, a DXC Technology Company is a world-renowned company. It has been present on the Polish market for over 13 years. We have offices in Krakow, Warsaw, Wroclaw, and Gdansk. We employ over 2,000 professional experts carrying out projects for over 100 clients from the financial, automotive, medical, tourist industries, etc. We work for many international clients, including the USA, Great Britain, and Switzerland.

So far, Luxoft Poland has made a name for itself as a company that offers work on innovative projects, we offer various experiences in the field of IT, opportunities for rapid development, an extensive training program, and attractive benefits for employees.

At present, 62% of Luxoft Poland employees come from Poland, and 38% from around 50 countries, including Ukraine, Brazil, India, Turkey, Spain, Portugal, Italy, Romania, USA, etc.

At Luxoft, a DXC Technology Company almost 80 percent of employees are experts with the "Senior" experience level, with at least five years of experience. We care about our employees, so every day we try to provide them with the best possible conditions for work and development.

Technology is our passion! We focus on top engineering talent means that you will be working with the best industry professionals from around the world. Because of that, Luxoft is a global family with an epic atmosphere – we love what we do!