About Insider One
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. We are a woman-founded, women-led B2B SaaS unicorn backed by top-notch investors including Sequoia Capital and General Atlantic.
Role Responsibilities
As a Product Manager at Insider, you will: * Be responsible for defining the why, when, and what of the products that the engineering team is building, leading cross-functional teams from ideation to launch. * Build a product and strategy that reflects Insider’s vision and clearly articulate the business value to the product team. * Define the release process and coordinate all activities required to bring the product to market. * Manage and prioritize product items, owning the creative process of generating, developing, and curating new ideas. * Continuously benchmark, monitor, and understand market needs, competition, customer requirements, and emerging technologies. * Define and analyze metrics to calculate feature/product performance and customer satisfaction, providing suggestions for improvements.
What We Offer
- Impact: Be part of a world-class product team where your actions create an impact for hundreds of millions of users.
- Personal Growth: Work closely with experienced PMs, receive mentorship, and join various training sessions (sales, design, customer communication).
- Experience: Gain significant responsibilities and learn from complex projects.
- Delight: Make tough decisions and create innovative products.
- Community: Join a supportive community with regular events.
- Professional Development: Access to “Keynote Sessions” with industry leaders, “PM Academy” led by our VP of Product, and internal product training.
- Learning Resources: Free access to Laracast, Egghead, LinkedIn Learning, Blinkist, Masterclass, and Spotify.
- Financial Benefits: Opportunity to become a Shareowner via our "Shareowner System," inclusive private health insurance, and Smart Work Model benefits for food and bill expenses.
- Culture: Fun team activities and no dress code.
Requirements
- 6+ years of Product Management experience, preferably in a B2B SaaS product.
- Bachelor's Degree from a top-tier university, preferably in Engineering, Business Management, or a related field.
- Hands-on experience in Agile Product Development.
- Experience leading cross-functional teams and delivering projects on a time-bounded schedule.
- Strong understanding of GenAI fundamentals (LLMs, prompt engineering, RAG, fine-tuning, hallucinations, bias, accuracy, etc.).
- Experience working with model APIs like OpenAI, Claude, or Mistral.
- Experience building or iterating on customer journeys using low-code/no-code tools and drag-and-drop automation platforms.
- Ability to assimilate customer requirements, design appropriate solutions, and translate requirements into detailed product specifications.
- Ability to manage complex initiatives with limited supervision.
- Fluency in English and Turkish.
- Strong leadership, communication, problem-solving, teamwork, listening skills, and an entrepreneurial spirit.
