Role Overview
This hybrid role requires working in the office two days per week. With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
Responsibilities
As a Staff Technical Program Manager (TPM), you will orchestrate the planning, development, and execution of key technical projects. Your leadership will bridge product and engineering efforts, ensuring seamless roadmap alignment, milestone tracking, and risk management. You'll play a crucial role in advancing both engineering and business strategies through effective collaboration and visionary program management. Effective stakeholder management and critical thinking are paramount in this role, as is the ability to exercise sound judgment in complex scenarios. Your strategic oversight and ability to navigate through ambiguity will drive our engineering and business vertical strategies forward.
- Collaborate with product and engineering leaders to establish program plans and milestones, proactively managing risks and setting clear objectives.
- Drive roadmap alignment across product areas, ensuring strategic goals are met through effective cross-functional coordination.
- Lead transformation initiatives and develop strategic roadmaps, fostering a collaborative environment to achieve alignment.
- Advocate for engineering excellence by supporting reliable software systems and improving productivity across teams.
- Partner with Software Engineering, Platform Infrastructure, and other key functions to maintain high-quality standards.
- Provide mentorship to junior TPMs, fostering their professional growth and enhancing overall program management capabilities.
Benefits and Perks
- 5 weeks paid vacation
- Private health & dental insurance
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges
- Paid parental leave
- Time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Income protection and life assurance
- Employee Assistance Program - including 24/7 GP & free legal advice
- Pension plan contributions
- Discounted gym membership
- Bike2Work
- Season ticket loan
- Social events & Thursday happy hours
- Free lunch 2 days per week
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters.
Minimum Requirements
- 8-10+ years of experience in software development program management across cross-functional projects.
- 5+ years in a program management role.
- Expertise in Agile methodologies and tools.
- Demonstrated ability to navigate software engineering challenges.
- Proven ability to work effectively with both technical and non-technical team members.
- Experience coordinating release schedules and building sustainable processes.
- Hands-on expertise in automation and scripting, enabling the creation and optimization of workflows to automate various processes efficiently.
Preferred Qualifications
- Background in a growth-stage or tech company.
- Skilled in decomposing products or features into technical components and dependencies.
- Experience in software development with one or more general-purpose programming languages.
- Familiarity with Jira and Confluence tools.
