Senior Business Analyst

CAPCO POLAND

At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management.

THE ROLE

As a Senior Business Analyst within our Business Consulting practice, you will partner with clients and internal Go-to-Market (GTM) teams to identify business improvement opportunities and shape transformation initiatives. You will lead business workshops, analyse current-state processes, identify gaps, define future-state solutions, and develop delivery roadmaps that create measurable business value.

This is a client-facing role requiring strong facilitation, stakeholder management, business process analysis, and requirements management skills. You will work independently while collaborating closely with consulting, technology, and delivery teams.

WHAT YOU'LL DO

• Lead business workshops with stakeholders to understand business objectives, current processes, and improvement opportunities.
• Analyse existing business processes, identify gaps, and recommend practical solutions aligned to business goals.
• Gather, document, and manage business requirements using clear, structured documentation and appropriate analysis techniques.
• Develop business cases, process maps, user stories, and delivery roadmaps that support successful implementation.
• Present findings, recommendations, and solution options confidently to business stakeholders and project teams.

• Contract of employment.
• Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, insurance).
• Access to 3,000+ Business Courses Platform.
• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise.
• Being part of the core squad focused on the growth of the Polish business unit.
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients.

WHAT WE'RE LOOKING FOR

• Proven experience as a Business Analyst, preferably within consulting or large-scale transformation programmes.
• Strong business process analysis, process mapping, and requirements elicitation skills.
• Excellent workshop facilitation, stakeholder management, and communication skills with the ability to influence at all organisational levels.
• Experience translating business needs into clear functional requirements and supporting delivery teams throughout implementation.

BONUS POINTS FOR

• Experience working within Financial Services or other highly regulated industries.
• Knowledge of Agile delivery methodologies and business analysis frameworks.
• Experience supporting digital transformation or operating model change initiatives.
• Familiarity with BPMN, Visio, Jira, Confluence, or similar business analysis tools.
• Relevant certifications such as IIBA CBAP, CCBA, PMI-PBA, or Agile Business Analyst.