Job Purpose
We are seeking an experienced WebMethods Platform Administrator to manage, maintain, and support our IBM/Software AG WebMethods integration platform and its associated infrastructure. This role is responsible for the administration, operation, maintenance, security, monitoring, and continuous improvement of the WebMethods environment across development, test, and production landscapes. The individual will act as the primary technical owner of the platform, ensuring high availability, stability, performance, and compliance with corporate standards.
Responsibilities
- Platform Administration: Administer and maintain IBM/Software AG WebMethods environments, including Integration Server, Universal Messaging, My WebMethods Server, API Gateway, Trading Networks, Optimize, and Command Central. Manage platform configuration, performance tuning, capacity planning, and system health monitoring.
- Infrastructure & Operations: Manage middleware infrastructure across development, QA, UAT, and production environments. Coordinate platform upgrades, patches, hotfixes, security updates, and perform server provisioning, decommissioning, and lifecycle management.
- Security & Access Management: Manage user accounts, roles, permissions, and authentication mechanisms. Coordinate platform security reviews and compliance activities. Implement and maintain SSL certificates, secure communications, and access controls.
- Connectivity & Network Support: Troubleshoot connectivity issues involving firewalls, VPNs, load balancers, DNS, SSL/TLS, reverse proxies, and external partner integrations.
- Incident & Problem Management: Serve as Level 3 support for platform and infrastructure incidents. Analyze logs, diagnostics, and performance metrics to identify root causes. Lead resolution efforts for critical production issues and participate in on-call support rotations.
- Platform Monitoring & Logging: Configure and maintain monitoring solutions, analyze application and infrastructure logs, establish proactive alerting, and produce operational reports.
- Migration & Project Support: Lead platform migration projects, support data center migrations, cloud migrations, and disaster recovery initiatives. Develop deployment and rollback procedures.
- Governance & Best Practices: Define operational standards, maintain platform documentation and knowledge base, and mentor junior administrators.
Company Culture
At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: Valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Required Qualifications
- 7+ years of experience administering IBM/Software AG WebMethods environments.
- Strong knowledge of Integration Server, Universal Messaging, API Gateway, and My WebMethods Server.
- Experience with Linux and Windows Server administration.
- Experience managing middleware environments in enterprise-scale organizations.
- Strong understanding of TCP/IP, DNS, SSL/TLS, Firewalls, Load Balancers, and Reverse Proxies.
- Experience with platform monitoring and log analysis.
- Experience performing upgrades, migrations, and disaster recovery activities.
- Strong troubleshooting and root cause analysis skills.
Preferred Qualifications
- Experience with cloud platforms (AWS, Azure, or GCP).
- Experience with Kubernetes, containers, or OpenShift.
- Experience with CI/CD and DevOps practices.
- Experience with enterprise monitoring platforms such as Datadog, Splunk, Dynatrace, AppDynamics, or Prometheus.
- Software AG certifications are highly desirable.
