Role Overview

Altoros - a leading IT services provider is looking for a Unity Support Engineer for a part-time position.

Responsibilities

  • Regularly review Unity SDK release notes on a monthly basis and:
    • Identify and flag breaking changes that may impact integration with Django
    • Assess the impact of each release on the existing API contract
  • Perform reactive compatibility patching on the Unity client side when:
    • SDK updates introduce incompatibilities
    • Integration points with Django backend start failing
  • Actively participate in incident diagnostics for issues such as:
    • Frozen screens or stale content
    • Missing or outdated content updates
    • Unity client not receiving configuration from Django
  • Clarify root causes
  • Propose and implement fixes
  • Collaborate with the backend team and external stakeholders to: document known issues and workarounds in runbooks

Engagement Details

  • Part-time: up to 10 hours/month.
  • Duration: 6–12 months, starting August.
  • Working window: Mon–Fri, 15:00–00:00 Warsaw time. You are not expected to be present at the monitor although the shift, although be able to handle a task within 4h-1 business day
  • Fully paid onboarding 20h August-October 2026
  • Location: Poland or westward.

Core Requirements

  • Proven experience working with Unity SDK, including understanding of:
    • Release cycles and versioning strategies
    • Unity Package Manager and dependency management
    • Best practices for upgrading packages without breaking the project
  • Strong ability to read, analyze, and modify C# code within existing Unity projects:
    • Not expected to build full applications from scratch
    • Focus on diagnosis, debugging, and targeted patching
  • Solid understanding of how a Unity standalone application consumes REST APIs:
    • HTTP client usage in Unity
    • JSON serialization/deserialization
    • Error handling and retry strategies
  • Experience configuring and building Unity standalone targets for:
    • Windows and/or Linux
  • Ability to reproduce and diagnose runtime issues locally in Unity:
    • Using logs, breakpoints, and diagnostic tools
    • Isolating issues related to networking, configuration, or SDK behavior
  • Practical knowledge of Unity plugins and Package Manager:
    • Updating dependencies safely
    • Resolving conflicts and version mismatches
  • English level B2+:
    • Comfortable reading technical documentation and runbooks
    • Able to communicate clearly with clients and stakeholders

Nice to have requirements:

  • Experience using Unity in the context of: digital signage, Kiosk systems, Interactive displays (not traditional game development)
  • Basic understanding of Django REST API from the client perspective: how endpoints are structured, common patterns for configuration and content delivery
  • Familiarity with GCP Cloud Run at a conceptual level: understanding what it is and how to interact with it
  • Experience working with jump PCs / RDP for remote diagnostics: navigating remote environments, collecting logs and reproducing issues on remote machines