Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.
Department Overview
Guardian is a call taking & dispatching platform used by emergency service operators across the UK & Europe. We help 999 or 112 operators answer calls from the public and dispatch out nearby responders, enabling the right response when every second counts, and ultimately helping our customers save lives. The Guardian team is distributed across the UK, with hubs in Glasgow, Rugby and Hemel. We have a relaxed but hard working environment where jeans and t-shirts are the norm and good ideas and debate are encouraged. Our daily work is remote and often asynchronous.
Job Description
As the Engineering Manager, you will lead engineering teams and manage technical projects for the Guardian CAD platform using Scrum and Agile methodologies. You are a key driver of technical excellence and innovation, adopting a "hands-on" leadership approach to ensure product reliability, security, and high availability in mission-critical environments. Operating with a high degree of autonomy, you will combine strong technical leadership, architectural expertise, and active involvement in engineering tasks with people management. You will be instrumental in shaping our team culture, fostering an environment of collaboration and continuous learning. By leading by example, you will champion the use of modern AI tools daily, guiding your team in their adoption to solve complex technical problems and drive operational efficiency. Beyond line management, you will review code, understand detailed technical workflows, and guide the team in shaping scalable software architectures.
Responsibilities
- Technical Leadership & Architecture: Provide strong software architecture direction, guide system design decisions, perform code reviews, and stay deeply engaged with the technical execution of C# backend, database, and web application components.
- AI Leadership & Culture: Lead by example in the integration of AI tools, mentoring your team on their usage to solve complex engineering challenges and driving a culture of innovation and efficiency.
- Agile & Project Delivery: Manage software engineering teams and projects for Guardian CAD utilizing Scrum and Agile frameworks, facilitating effective iteration, planning, and delivery.
- Stakeholder Collaboration & Networking: Utilize excellent communication skills to collaborate effectively with cross-functional partners, senior leadership, and external stakeholders, building strong internal and external networks.
- Overseeing Development and Testing: Work directly with a team of engineers to plan, refine, and develop both conceptual prototypes and production-level functionality. You will oversee the testing process, in collaboration with Quality Assurance engineers and dedicated test teams, to ensure the final solution is free of defects in end-to-end delivery.
What we offer
- Competitive salary and bonus schemes.
- Two weeks additional pay per year (holiday bonus).
- 25 days holiday entitlement + bank holidays.
- Attractive defined contribution pension scheme.
- Employee stock purchase plan.
- Flexible working options.
- Private medical care.
- Life assurance.
- Enhanced maternity and paternity pay.
- Career development support and wide ranging learning opportunities.
- Employee health and wellbeing support EAP, wellbeing guidance etc.
- Carbon neutral initiatives/goals.
- Corporate social responsibility initiatives including support for volunteering days.
- Well known companies discount scheme.
Required Skills
- Proven experience managing software development teams and projects using Scrum and Agile methodologies
- Experience managing the delivery of software solutions to large enterprise and high security government clients
- High level technical skills in modern C# and/or Javascript, React.js
- Solid background in software architecture with experience conducting code reviews and understanding complex engineering tasks (Technical Lead experience highly valued)
- Proven ability to motivate and lead cross-functional, diverse teams using remote tools utilizing OKR methodology
- Confident in communicating complex technical matters in simple terms to senior management, customers and other stakeholders in written and presentation/demonstration formats.
- Proficiency with AI development tools (e.g., Gemini, CoPilot, Devin) to assist in solving complex engineering challenges daily
- Excellent communication and interpersonal skills to collaborate with diverse stakeholders and establish efficient working networks
- The candidate must have been a permanent resident in the UK for at least 5 years to obtain security clearance required for this role (SC/NPPV3).
Preferred Qualifications
- Experience with UK bluelight (police and fire) Control Room operations
- Degree in Project Management, Software Engineering or related discipline, or equivalent experience
- Previous technical or architecture leading experience
- Experience working with UI/UX teams to define personas, userflows and story maps.
- Knowledge of Angular, .NET framework, Software Engineering Agile practices, DevOps methodologies, Windows and Linux operating systems
- Networking and routing protocols like TCP/IP, OSPF, etc. knowledge about switches, firewalls, and network topologies.
