Mid/Senior Network Data Consultant

HCL Poland Sp. z o.o.
Online interview
B2B Employment contract
Opolska 112, Krakow Remote
Remote possible

Project description

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. 

Your tasks

  • Adhering to SLAs
  • Mentoring / Training Team Members
  • Handling tickets / requests
  • Perform root cause analysis
  • Troubleshooting technical issues
  • Defining processes and ensuring that the processes are adhered to
  • Oversees and is responsible for successful completion of Installation, configuration and migration
  • Ensure maximum uptime according to the SLA
  • Understanding of Multi-geo support environment
  • Responsible for building / maintaining a test environment
  • Improves and maintains customer and employee satisfaction
  • Suggests new technologies and design changes
  • Monitoring and maintaining SLA requirements by the team members
  • Testing / Auditing/processes as required from time to time
  • Identify Skill gaps and plan for training / knowledge updating

Who we're looking for?

Technical Requirements:

  • Good knowledge of: Router – Cisco, Switch – Cisco and Arista, Meraki – Cisco, WLAN – Cisco, WLAN Appliance – Cisco and Aruba, IPAM – Infoblox, WAN Optimizer – Riverbed, Packet Shaper – Bluecoat, Terminal Server - Ion systems, Load Balancer - F5
  • Min 8+ years of Network administration experience in large enterprise environment
  • Should have Cisco and other industry standard networking certifications
  • Extensive experience in System Fault Tolerance, Networking Designing, Business continuity and Disaster recovery
  • Expertise in the analysis, implementation, troubleshooting & documentation of LAN/WAN architecture and good experience on IP services.
  • Excellent communication and conversation skills (Verbal and Written)
  • Experience in representation in Change Advisory Board (CAB) meetings
  • In depth understand and troubleshooting skills for data centers Technologies (vPC, VDC, OTV, FEX)
  • Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols such as EIGRP, OSPF, BGP and ability to interpret and resolve complex route table problem
  • Excellent hands-on experience on Cisco devise (Routers Switches l2/l3) Excellent hands-on on Cisco & Meraki Products
  • Excellent hands-on in Cisco Meraki switches MS100, MS200, MS300, MS400
  • Excellent hands-on in Cisco Meraki MX100, MX84 MX250, MX450
  • Excellent hands-on in Cisco Meraki WLC/Access point
  • Should have excellent knowledge of installing and troubleshooting Meraki Wi-Fi networks
  • Handling escalated troubleshooting calls related with Routing, Switching, Wireless, Meraki & VPN
  • Excellent hands-on experience on Cisco Nexus 9K/7K/5K/2K Series of switches
  • Excellent hands-on experience on Wireless LAN technologies – Cisco and Aruba
  • Excellent hands-on experience on WAN Acceleration/optimization Riverbed
  • Network Management tools – SolarWinds, HPNNMi or Splunk
  • Application Load balancers F5 Big IP LTM/GTM or Citrix NetScaler
  • Hands-on experience of implementing & Troubleshoot of Infoblox solutions such as IPAM/DHCP/DNS/vDiscovery
  • Hands on Experience on DHCP scope creation, DHCP option management understanding about servers, and windows platform
  • Should have Experience in designing POA for complex Change/Project. knowledge in preparing RFO, RCA's, documentation, Knowledge Bank.
  • Experience in AWS or AZURE or any cloud technologies will be an added advantage


  • ITIL v3
  • CCNA-R&S or equivalent associate
  • OEM specific certifications (Cisco, Palo Alto, IBM, Azure, AWS etc.)

Soft Skills:

  • Excellent communication and conversation skills (Verbal and Written)
  • Good documentation skills
  • Should have excellent customer handling skills
  • Able to handle high pressure situations
  • High level of acceptance
  • Can drive HCL’s value and its methodology

Work environment

Recruitment process

Technical & HR Interview
Offer Rollout

Our company

HCL Poland Sp. z o.o.

Wrocław, Krakow, Poznań
Tech skills
  • Cisco

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