KYC Unix Systems Administrator (Compliance IT)

  • HSBC Service Delivery (Polska)
  • Krakow
  • Employment contract
  • 12.08.2019


Experience level: Mid

-Broad knowledge of standard system tools to use during deployment and troubleshooting - Working knowledge of HP hardware and Vmware VM’s - Administer and troubleshoot Unix Operating System Linux – Rhel 6 and 7 - Configure / Troubleshooting of Veritas Volume Manager, Veritas Cluster Server and Veritas Netbackup Client - Understanding of Network OSI Model, TCP/IP and Routing - Analyse logs, track and resolve complex software/hardware matters relating o networking connectivity issues, server and application - EMC SAN lun configuration on Unix (AIX/Solaris/Linux), SRDF and non-SRDF - Understating of LVM, VxVM, and Multipath devices, configure and troubleshoot. - Dealing with Complex/Escalated issues


Necessary on this position:
  • Linux
  • Should possess industry standard certifications for Unix domain
  • Should be well versed with ITIL concepts and more specific understanding of Service operations activities

Project you can join

The Team: Compliance IT KYC/CDD Environment Team Support Customer Due Diligence, GBM NGTG, NGTW, GDR, Financial Crime Risk Management, Pandora, Risk Assessment Management and CTU programs, which are enhanced and consistent global Customer Due Diligence standards to enable HSBC to prevent individuals, entities and affiliates from using its facilities for the purposes of financial crime. The KYC/CDD Programs are enterprise-wide initiatives to implement the HSBC Global Anti-Money Laundering Policy and is an integral pillar of the HSBC Anti-Money Laundering Program (“Program” or “AML Program”). The purpose of the KYC/CDD Programme is to outline the internal risk-based CDD procedures to be implemented by HSBC and its financial institution affiliates and to establish governing principles to protect them from being used to launder money, finance terrorism or to evade sanctions requirements. Our core objective: The core objective of the KYC/CDD Programme is to implement an enhanced global Customer Due Diligence standard, in line with the HSBC Global AML Policy for all customers to enable HSBC to prevent individuals and entities from using its facilities for the purposes of financial crime. Key Accountabilities: • Completion of incidents/ Change Requests / GSRs / Problem Records / work orders, • 24/7 availability of Support for any critical rollouts, • Audit & Agent remediation, Server Demise, • Provide the technical support within the agreed Service Levels, • Status communication and timely reporting, • Interact with application teams and other infrastructure teams, Support Teams, Various Platform Owners, • Maintain good service quality scores (error free environment), • Avoid impacts & risks to services & systems, • Participate in crisis calls as applicable, • Proactively identify problem situations and resolve to give maximum customer satisfaction, • Escalation used only where necessary, appropriate measures are taken to improve and sustain high quality and prevent recurrence, • Prioritize impact and criticality of Work items, servers with issues which are critical and need to be resolved on an urgent basis, • Documentation of processes as it assists in sharing best practice with the team, • Act as a buddy to the new joiners and junior colleagues to help them settle and take up work in the project, • Ensure the tasks are handled within the audit guidelines, • Attend business meetings, • Suggest process enhancement, • Adhere to process reviews by HSM/Group, ensure strict adherence HSBC Group Compliance Policies.

Work time division

System maintenance
System implementation
Creating documentation
Designing systems
Client support

How we manage our projects?

  • Methodology: Agile
  • Who makes architectural decisions? We have an individual technical architect who make such decisions.
  • Who makes technology stack decisions? We have an global tooling/technology team who provide viable solutions.
  • Team line-up:
  • PMs: 1
  • 6


  • Laptop
  • PC
  • Additional monitor
  • Headphones
  • Personal container
  • Phone
  • Freedom to pick your tools

Work environment

  • Tech supervisor
  • Open space
  • Separate rooms
  • Dress code
  • Flexible working hours
  • Remote possible: 30%
  • Paid vacation: 26


  • Healthcare package
  • Healthcare package for families
  • Leisure package
  • Leisure package for families
  • Financial bonus
  • Equity
  • Cold beverages
  • Hot beverages
  • Fruits
  • Snacks
  • Lunches
  • Adaptation tips
  • Language courses
  • Temporary housing
  • Help finding an apartment
  • Visa Services
  • Sign up bonus
  • Flight ticket
  • Money for moving expenses
  • Conferences
  • Trainings
  • Books
  • Car parking
  • Bicycle parking
  • Shower
  • Chill room
  • Playroom for children
  • Integration events

Contact this employer

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