Manager Tech Engineering, CRM Territory Mgmt

Manager Tech Engineering, CRM Territory Mgmt

GSK Poznan Tech Hub
Online interview
Employment contract

Project description

Poznan Tech Hub is GSK worldwide biggest IT center hiring about 700 highly-skilled IT professionals. We are part of GSK, which aspires to be one of the world’s most innovative, best performing and trusted healthcare companies. At Poznań Tech Hub we build a truly international team which provides services to all GSK locations around the world. Our talented IT experts have a unique opportunity to contribute to the entire product life cycle from research and development, through manufacturing, to commercialization and support salesforce of new vaccines, medicines and healthcare products.

It is a great time to join GSK Tech Hub in Poznan. We value courage, accountability, development and teamwork. You will be encouraged to experiment and collaborate across teams to bring innovation to our every day job. We are open to candidates with various levels of experience - whether you are a seasoned specialist with deep expertise or a graduate looking to kick start your career. Help us to lead in Technology to improve lives of patients and consumers around the world.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include:

  • Leading the technical solution design, development, and operations, within our HCP Engagement team, for the business critical area of Territory Management (TM) and Multi-Channel Cycle Plans (MCCP)
  • Continuous delivery of technology solutions adopting Agile and DevOps principles
  • Ensuring use of relevant Pharma Tech / central services and collaboration with service partners in identification and delivery of service improvements
  • Leading a medium-to-large team of employees and consultants who are fully accountable for the end-to-end management of Veeva CRM
  • Ensuring continuity of business execution i.e. operational support for relevant applications
  • Proactive development and delivery of continuous improvement/simplification of product portfolio
  • Keeping relevant technical documentation up to date in support of the lifecycle plan for audits/reviews
  • Providing leadership, technical direction to product teams composed of GSK employees, strategic partners and software vendors
  • Contribution to release planning and roadmaps, working closely with Product Owners, Product Director and Enterprise Architecture team to deliver value continuously, fostering and maintaining close links with customers
  • Collaboration with Director, HCP Engagement and Management team peers to build a world-class exemplary DevOps organization;

Why GSK?

Our values and expectations are at the heart of everything we do and form an important part of our culture.

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork.


  • Career at one of the leading global healthcare companies
  • Contract of employment
  • Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)
  • Company Car
  • Long term incentives
  • Life insurance and pension plan
  • Private medical package with additional preventive healthcare services for employees and their eligible
  • Company Car
  • Sports cards (Multisport)
  • Possibilities of development within the role and company’s structure
  • Personalised learning approach (mentoring, online trainings’ platforms: Pluralsight, Business Skills, Harvard Manage Mentor, Skillsoft and external trainings)
  • Extensive support of work life balance (flexible working solutions, short Fridays option, health & wellbeing activities)
  • Supportive community and integration events
  • Modern office with creative rooms, fresh fruits everyday
  • Free car and bike parking, locker rooms and showers

Who we're looking for?

Basic Qualifications:

Below is a list of experience that would help you being successful in the role. Any combination of these greatly increases your chances in the recruitment process.

  • Experience with Software development, architecture design (e.g. SOA) & technology platforms/frameworks including cloud technologies
  • Experience with Agile, ITIL, DevOps & Automation [of testing, build, deployment, CI/CD, etc.]
  • Experience with Data science (e.g. AI/ML), data analytics & data quality/integrity
  • Experience with lifecycle/service management, business continuity
  • Experience with data structures (i.e. information management), data models or relational database design
  • Experience in Pharmaceutical industry, Field-Based selling, Veeva CRM (or other CRM capability) and Medical Fulfilment
  • Ability to work independently or virtually in a globally dispersed team
  • Collaborative team player who takes risks, makes mistakes, and learns from both. Sense of humor and transparency required



  • Healthcare package
  • Healthcare package for families
Leisure package
  • Leisure package
  • Hot beverages
  • Fruits
  • Snacks
  • Trainings
  • Car parking
  • Bicycle parking
  • Chill room
  • Integration events

Our company

GSK Poznan Tech Hub

Poznań 750
Tech skills
  • Node.js
  • JavaScript
  • Java

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