Our client is a UK subsidiary of a global financial house working in multiple markets and asset classes.
About the project:
The Workspace engineer will be supporting the operational delivery of the BANK Virtual Desktop Estate and its associated services. This role has a key focus on assisting with the technical delivery of strategic projects, in addition to ongoing operational support of services.
This role is for a EUC-focused technology specialist with exceptional technical skills to join a highly driven, motivated, and skilled third-line team, supporting a Virtualised Desktop environment/platform comprising multiple technologies/products.
Agility, customer-centricity, and creativity will be critical for the successful candidate to fit into the organization. The Citrix Engineer performs a wide variety of evaluations, maintenance, installation, and training tasks to ensure the enterprise Citrix systems and infrastructure-related equipment meet company and user satisfaction.
This combined with a large project pipeline, will allow someone with the right skills to have exposure to both BAU and project work. The environment is fast-paced and allows huge exposure to the latest technologies, coupled with the ability to be involved with the planning, design, and commissioning, of new and existing requirements.
This is a role where knowledge is openly shared and solutions are driven as a team. Open communication is a key and the candidate should excel at communication skills and have great attention to detail.
Within the role you will provide 3rd line support, infrastructure delivery, BAU, and project-based work across the enterprise. You will support IT incidents, effectively managing technical and business-based communication and ensuring that route cause analysis and effective resolution are delivered. You will enable infrastructure strategy to be realized via information and knowledge sharing with other infrastructure team members as well as architects.
This is a 3rd / 4th line role, this is not a generalised support role, therefore the individual must be able to lead initiatives and pieces of work allocated to them. We need some with freeform thinking as this will not be task orientated. It is an opportunity for someone to add real value and benefit to an existing team.
These candidates must be a Desktop and Application Delivery SME and should have a combination of technical, interpersonal, and organisational skills. Key skills should include;
Technical Proficiency
Customer Service
Security Knowledge
Adaptability
Collaboration
Troubleshooting Skills
Deployment and Configuration
Scripting and Automation
Networking Skills
Security Awareness
Customer-Focused Communication
Project Management
Vendor Management
Documentation
Analytical Thinking
Training and Mentoring
Continuous Learning
MUST
They must be an SME in at least one of the following products;
NICE TO HAVE
Good knowledge and experience with the below is beneficial;
Luxoft, a DXC Technology Company is a global digital strategy and software engineering firm with over 17,000 international employees within its 58 offices in 29 countries. It is headquartered in Zug, Switzerland.
In January 2019, Luxoft was acquired by U.S. company DXC Technology. Luxoft partnered with LG Electronics to create a next-generation Autonomous Mobility concept vehicle that integrates consumers' personalized digital lifestyles into a driving experience. Luxoft enabled Switzerland's first Blockchain based e-vote platform with the City of Zug and Hochschule Luzern's Blockchain Lab.
Luxoft, a DXC Technology Company is a world-renowned company. It has been present on the Polish market for over 13 years. We have offices in Krakow, Warsaw, Wroclaw, and Gdansk. We employ over 2,000 professional experts carrying out projects for over 100 clients from the financial, automotive, medical, tourist industries, etc. We work for many international clients, including the USA, Great Britain, and Switzerland.
So far, Luxoft Poland has made a name for itself as a company that offers work on innovative projects, we offer various experiences in the field of IT, opportunities for rapid development, an extensive training program, and attractive benefits for employees.
At present, 62% of Luxoft Poland employees come from Poland, and 38% from around 50 countries, including Ukraine, Brazil, India, Turkey, Spain, Portugal, Italy, Romania, USA, etc.
At Luxoft, a DXC Technology Company almost 80 percent of employees are experts with the "Senior" experience level, with at least five years of experience. We care about our employees, so every day we try to provide them with the best possible conditions for work and development.
Technology is our passion! We focus on top engineering talent means that you will be working with the best industry professionals from around the world. Because of that, Luxoft is a global family with an epic atmosphere – we love what we do!