Release Manager / Change and Enablement Lead

• B2B contract via Devire.
• Benefits package (medical healthcare, sports membership, etc.),
• Possibility to cooperate with an international company with a stable market position.

Experience

• 6+ years of experience in change management, user enablement, business adoption or communication in large IT or transformation projects,
• Proven experience supporting go-live phases of ERP or other critical business systems (SAP S/4HANA or SAP ECC is a strong plus),
• Experience working with large, distributed and heterogeneous user groups,
• Hands-on experience in setting up central enablement, hypercare or user support models,
• Experience in the public sector or BA (Bundesagentur für Arbeit) context is a plus.

Skills & Competencies

• Strong understanding of change management and user adoption concepts,
• Ability to translate technical and process-related topics into clear, user-friendly communication,
• Experience creating and maintaining FAQs, knowledge bases and intranet content,
• Confident in moderating sessions, handling resistance and addressing user concerns during go-live,
• Strong analytical skills to structure feedback and derive actionable insights for project teams,
• English B2+/C1, German C1.

Responsibilities

• Lead change management and user enablement activities for a nationwide SAP S/4HANA go-live,
• Design and implement a scalable central support and enablement model for field users,
• Own and coordinate all user communication around go-live (intranet content, newsletters, instructions, updates),
• Collect, structure and maintain user questions, FAQs and knowledge content,
• Organize and run Q&A sessions, webinars and end-user support formats,
• Act as the central point of contact for user feedback, adoption topics and concerns,
• Systematically feed user feedback back into the project and functional teams,
• Support the Functional Lead in go-live readiness, business adoption and stabilization.