Why Choose TD SYNNEX
As a Fortune 500 global technology distributor operating in over 100 countries, TD SYNNEX connects the world’s leading technology vendors with thousands of partners and customers. With 22,000 employees globally, we play a critical role in enabling businesses to adopt secure, innovative, and scalable IT solutions.
Job Purpose
The AI Solution Analyst acts as a central point of visibility across multiple AI teams and various business units/EMEA countries. The role partners with business experts, the Super User Network, and AI delivery teams to capture, document, and track AI projects and use cases, ensuring alignment, transparency, and avoidance of duplicated efforts.
This position translates business ideas and ongoing AI initiatives into clear, structured documentation, providing a consolidated view of AI work across the organization and supporting prioritization and coordination across teams.
Key Accountabilities
- Engage with business process experts and AI teams to identify, capture, and document AI initiatives and use cases.
- Maintain a centralized overview of all AI projects, ensuring clarity on scope, objectives, and ownership.
- Facilitate workshops and alignment sessions to structure ideas into well-defined and non-overlapping use cases.
- Document functional requirements, success criteria, dependencies, and expected business benefits.
- Identify overlaps or similarities across AI initiatives and flag potential duplication or alignment opportunities.
- Support prioritization and pipeline management of AI and automation initiatives across teams.
- Act as a bridge between business stakeholders and technical delivery teams to ensure shared understanding and coordination.
- Support change management by ensuring visibility, communication, and business adoption of AI initiatives.
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What We Offer
- Competitive compensation with annual salary reviews
- Hybrid working model (3 days per week in the office)
- Clear development and career progression opportunities
- Comprehensive benefits package including paid leave, pension, and insurance
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Required Skills & Experience
- Experience in business analysis, solution analysis, or process design (ideally in AI or automation environments).
- Strong documentation, requirements gathering, and stakeholder facilitation skills.
- Ability to structure and organize complex initiatives into clear, traceable documentation.
- General understanding of AI/ML and automation technologies (e.g. Power Platform, RPA, Copilot).
- Strong communication skills and ability to collaborate across multiple teams and functions.
Preferred Skills
- Experience working in environments with multiple parallel delivery teams or project portfolios.
- Knowledge of process improvement or structured thinking methodologies (Lean, Six Sigma).
- Experience in agile or product-based delivery models.
- Prior involvement in AI or automation initiatives with measurable business outcomes.
Key Skills
