Tech Project Management (RBWM IT Infrastructure)

Tech Project Management (RBWM IT Infrastructure)

HSBC Service Delivery (Polska)
Online interview
Employment contract
Remote possible

Project description


We’re currently looking for technologists with 4+ years of experience with IT Infrastructure projects, IT Service Management disciplines along with proven skills in project management and IT Quality. Experience with forecasting, budgeting and financial management is a plus. Candidate should have experience dealing with multiple lines of senior management as well as indirect reporting. Candidate will need to be a self-starter and be self-sufficient.

The team:

The RBWM IT Infrastructure team is a new team that will consist of 8 resources in Poland all led by a functional manager in the UK. RBWM IT Infrastructure directly reports into the RBWM IT Infrastructure team, but has the focus on project governance and deliverables, regular project and programme level reporting.

The project:

RBWM IT Infrastructure will be responsible to work with other Global Business/Global Function teams, Service Management Disciplines and Service Management Practise resources to promote Service Management best practise and adoption.


Accountable to the Technology Programme Manager, or Business Programme Manager where applicable for delivery of the Technology agile/waterfall project outputs within the Business Change Programme. Within a Product Construct; accountable to the Product Owner. The Technology Project Manager would be focused on the delivery of one product or work stream of a significant size, or multiple smaller products and has these accountabilities:

• Delivery execution assurance for the Technology portion of the Project in line with HSBC Group change methodologies • Ensuring that all Technology Practices and associated tools are being adopted and adhered to within the project • Accountable for functional line management and budget responsibility for the Technology component of the change In some cases, assume accountability for key change programmes that span multiple Agile teams. • Responsible for delivering within the global sourcing model to enable resource demand and supply in support of Programme demand • Work closely with Product Owners to align Agile Teams to a Global Business / Function Product pipeline • Co-ordinates activities within a delivery team which may consist of more than one team, collaborating with the Technical Product Manager to negotiate technical dependencies • Manage relationships and coordinate work activities (including suppliers / subcontractors) • Manage, monitor and report progress, issues, dependencies, risks to Programme Manager and/or steering committees and make recommendations to influence decision-making in order to maintain progress towards delivery and benefits realisation • Working with the Product Owner and Technical Product Manager to establish effective controls, procedures and quality assurance processes for the product, in line with the BTF and Group Risk and Controls framework

Who we're looking for?

4+ years of experience in one or a combination of the following: project management, finance, business operations, strategic planning within IT Infrastructure environment

Experienced in ‘hands on’ IT delivery including end to end infrastructure upgrade and managing application impacts

Backgound in IT project management including IT strategic planning, budgeting, risk management and programme governance

Knowledge and understanding of the financial, operational, technical and regulatory drivers impacting a complex and dynamic global technology environment

Ability to report progress, issues, dependencies and risks to project or programme leadership and committees as appropriate and make recommendations to influence decision making in order to maintain progress towards delivery and benefits realisation

Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals

Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders

Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment

Experience identifying key issues, involve affected parties, design solutions, obtain buy-in, and communicate effectively through resolution

Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

Experience developing and executing communication strategies by collaborating with large, matrixed teams

How we work?

Additional monitor
Personal container
Work environment
Open space
Separate rooms


  • Healthcare package for families
  • Healthcare package
  • Life insurance
  • Medical consultations in our office
  • Employee assistance programme
Leisure package
  • Free sport clubs
  • Fitness, yoga and massages in office
  • Multisport card
  • Financial bonus
  • Fruits
  • Hot beverages
  • Conferences
  • Trainings
  • Books
  • In-house language courses
  • Financial and technology academy
  • Access to leading e-learning platforms
  • Car parking
  • Bicycle parking
  • Shower
  • Chill room
  • Integration events
  • Additional leave for volunteering

Our company

HSBC Service Delivery (Polska)

Krakow 3000+
Tech skills
  • Java
  • Python
  • Scala

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