Junior Support Analyst

As a Junior Support Analyst you will work as an integral part of our OPS Data team for a big foreign pharmaceutical client. You will be responsible for:

• Analyzing, maintaining and monitoring data processing solutions;
• Ongoing applications support and maintenance;
• Connecting with and supporting key users;
• Administrating accesses for user in multiple systems.

As a Junior Support Analyst you will work as an integral part of our OPS Data team for a big foreign pharmaceutical client. You will be responsible for:

• Analyzing, maintaining and monitoring data processing solutions;
• Ongoing applications support and maintenance;
• Connecting with and supporting key users;
• Administrating accesses for user in multiple systems.

Required skills

• The ideal candidate is willing to develop the knowledge of Data Management Systems and has worked in Support / Service Desk roles already.
• Required knowledge and skills:
• Experience with client support;
• Proactive approach, research, problem solving and analytical skills;
• Good command of English;
• Basic Knowledge of SQL.
• What would be an advantage:
• Knowledge of: ETL processes and databases;
• Ability to work with ITIL methodology;
• Knowledge of Python scripting;
• Hands-on experience with large-scale data sets.