Fault Coordinator

Fault Coordinator

Nokia Solutions and Networks
Mid
Online interview
Employment contract
Wrocław

Your tasks

Have you recently considered changing your working environment? Here is your chance, as Wroclaw Operations Team  (part of the Baseband Platform) is looking for a full-time System Fault Coordinator willing to reinforce our fault management’s ranks. If you don’t have experience in such role, no worries, we will provide you with a comprehensive training on our product, analysis techniques and internal tools. 

Baseband Platform is responsible for development of Base Transceiver Station System Modules, starting from conceptual  and architectural design, going through prototypes bring-up together with first SW injections, and ending with completely functional System Module. 

Operations team is responsible for delivering high quality fault management services.

Your daily duties will include:

  • Reporting work progress to project management
  • Tracking an e-mail box and dispatching received inquires
  • Verifying fault reports correctness and checking delivered content against Nokia’s internal standard
  • Coordinating developers / pre-screeners work
  • Tracing investigation progress and reporting it during daily meetings with fault managers
  • Organizing and participating in task force meetings for a complex and high-priority issues
  • Checking fix/solution availability and updating verification status
  • Cooperating with developers, testers and other fault analyst teams
  • Getting cross-domain BBP knowledge

Project description

We work with:

  • JIRA
  • Microsoft Office
  • Confluence

Who we're looking for?

Our expectations:

  • extremely good communication skills
  • ability to work under pressure
  • can-do attitude
  • willingness for self-development
  • very good English, both written and spoken

Bonuses

Healthcare
  • Healthcare package
  • Healthcare package for families
Leisure package
  • Leisure package
  • Leisure package for families
Kitchen
  • Hot beverages
Traning
  • Trainings
Parking
  • Bicycle parking
  • Car parking
Other
  • Shower
  • Chill room
  • Integration events

Our company

Nokia Solutions and Networks

Wrocław 3000
Tech skills
  • C
  • C++
  • Python

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