• Leading the investigation of multiple Support Tickets and working collaboratively to understand and resolve customer issues
  • Prioritizing issues and giving our customers located in multiple countries the level of duty and care they need to help implement our platform in their environments
  • Creating knowledge articles to complete our documentation and enabling customers to better understand product use cases
  • Being innovative within the team and with customers to help improve processes and tools

  • Salary: 90-105 zł/h netto (B2B contract via Devire)
  • Contract duration: long-term contract
  • Benefits: Multisport card, life insurance, private medical care

  • 2 years of relevant experience in a previous hands-on Level 2 Technical Support or DevOps role
  • 2 years experience with REST and RESTful APIs
  • Required experience in customer facing role
  • Eager learner, ready to dig into many technical areas
  • High school diploma required

Nice to have (desired skills):

  • Networking/web architectures including HTTP
  • Containers / Cloud Platforms (Docker, Kubernetes, AWS, GCP, Azure)
  • Experience with Access Management products, Identity Providers, Oauth2 protocol, JSON Web Token standard
  • Experience with databases (ideally MongoDB or RDBMS), search engine (ElasticSearch) is a plus
  • Experience with trace analysis, debugging, and JVM troubleshooting is a plustr

Jesteśmy Devire – firmą rekrutacyjną, której celem jest łączenie świetnych ludzi ze świetnymi pracodawcami.

Niezależnie czy rozglądasz się za nową pracą na stałe czy projektem w formie współpracy B2B – możesz polegać na naszym wsparciu na każdym kroku.

Współpracujemy z pracodawcami z terenu całej Polski i realizujemy rekrutacje we wszystkich kluczowych obszarach technologicznych.