Site Reliability Engineering Team Leader

Sapiens is on the lookout for a Site Reliability Engineering Team Leader to become a key player in our Polish team. If you're a seasoned SRE and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

Location: Poland

Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity.

This position will be part of Sapiens’ CTIO division.

What you’ll do: 

• Lead Cloud Operations team
• Coordinating the work and task between team members. 
• Ensure proactive observability, alerting and compliance with SLA\SLI\SLO’s
• Managing the relationship with cloud partners 
• Oversee the cloud infrastructure to ensure optimal performance and suggest improvements and actions
• Support departments with advice on the use of Azure/Oracle/AWS services
• Participate in core IT projects implementation (mainly automation of the infrastructure management, deploy infrastructure for cloud products)
• Ensure compliance of policies and procedures
• Ensure data protection and system security
• Report KPIs to business leads and drive continuous improvement
• Guide the Team in the face of complicated technical tasks
• Be a counterpart for a team of specialists in the context of major operational issues
• Actively participate in the new solution design 
• Being a Single Point of Contact in terms of emergency calls or any other technical issue

Management task:

• Coordinate tasks in the department
• Accountable for ensuring the tasks are solved to agreed deadline
• Accountable for the organization of the daily operation.
• Accountable for on-call duty planning.

What we offer you in return

• Stable employment – permanent job contract 
• Flexible working hours to help you keep the work-life balance and find time for your hobbies 
• Partnership approach & communication respecting individual needs and employee development plan ideas 
• Possibility to gain professional experience and learn from global industry experts 
• Stable project & diversified working environment 
• Periodical events and contests for employees (business runs, paintball, etc.) 
• Private medical healthcare & Multisport card 
• IT-specific, friendly dress code that you will become a fan of 
• Attractive employee referral program and bonuses 

About Sapiens

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. For more information visit us at www.sapiens.com.

Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. Please send your resume in English.

What to Have for this position:

Must have Skills: 

• Min. 5 years of experience in the area of responsibility and cloud operation systems on an Enterprise technology level. 
• Knowledge of Azure, Oracle, AWS and cost management in a cloud environment: 3+ years managing cloud solutions
• Experience with leading a team
• Excellent collaboration, organizational and time-management skills
• Fluent English written and oral. Able to communicate clearly throughout different level of organization
• Proactive approach to performance of tasks and professional challenges – proposing new solutions, suggesting improvements to existing solutions 

Technical skills

• Advance knowledge of Cloud infrastructure and services on Microsoft Azure - must, Amazon AWS and Oracle OCI - nice to have
• Linux, Windows
• k8s, Docker
• MSSQL, Oracle DB, PostgreSQL, MongoDB – nice to have
• Terraform, Ansible
• Azure DevOps, Jenkins
• Git and SVN, ArgoCD
• DataDog, Azure monitoring stack