This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include the following:
- Solid technical knowledge of commercial CRM solution, good understanding of underlying business processes
- Full application of DevOps model, team tools and processes
- Ownership of resolution/delivery of individual story items in service (Remedy), operational and delivery backlog (JIRA), proposal of technical solutions. Provision of technical support for incidents and problems, as well as data or configuration changes as required.
- Consulting and solving standard issues (in Operations and Delivery)
- Ownership of technical / team processes of limited scope
- Leading delivery or operational workstreams of limited scope (with guidance)
- Basic partnering with business users, in-house and external teams on various
Who we're looking for?
- 2 years in IT roles like:
- - technical support, development
- - IT project management
- - IT systems consulting and business analysis
- fundamentals of business analysis or IT background are necessary to address encountered challenges and propose optimal solutions (form business and IT perspective)
- understanding of agile Tech processes to ensure smooth performance, delivery and organization of the team
- ITIL certificates
- Fluent English
- Career at one of the leading global healthcare companies
- Contract of employment
- Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)
- Life insurance and pension plan
- Private medical package with additional preventive healthcare services for employees and their eligible
- Sports cards (Multisport)
- Possibilities of development within the role and company’s structure
- Personalized learning approach (mentoring, online trainings’ platforms: Pluralsight, Business Skills, Harvard Manage Mentor, Skillsoft and external trainings)
- Extensive support of work life balance (flexible working solutions, short Fridays option, health & wellbeing activities)
- Supportive community and integration events
- Modern office with creative rooms, fresh fruits everyday
- Free car and bike parking, locker rooms and showers.
How we manage our projects?
Scrum, Agile, Kanban
Who makes architectural decisions?
Team and tech leads
Who makes technology stack decisions?
Project management software
JIRA, Microsoft Teams, Azure Devops
How we code?
Static code analysis
How we test?
Flexible working hours
- Healthcare package
- Healthcare package for families
- Leisure package
- Hot beverages