IT Production Support Analyst (for DevOps Platforms)

Luxoft Poland
Online interview
B2B Employment contract
Remote possible

Project description

You will be working in Infra&Platform area in the company. Your role is to provide production support to the DevOps Platforms

Your tasks

  • Provide production support to DevOps Platforms community in their agile development work
  • Ensuring service reliability and availability of the DevOps Platforms Infrastructure
  • Assist developers in troubleshooting their access to DevOps Platforms infrastructure, CI/CD pipelines
  • Responds to questions and inquiries in a timely and service-oriented manner.

Who we're looking for?

  • Deep knowledge of software development lifecycle and development pipelines
  • Understanding of continuous integration, continuous deployment, cloud native
  • Provide monitoring of services (AppD, Prometheus, Grafana, Splunk)
  • Ensure DevOps Platforms services meets security compliance requirements
  • Working knowledge in Kubernetes
  • Above average knowledge of Azure IaaS, Unix and Unix based Operating Systems (preferred RHEL), Windows

o Installation and operation of Operating Systems and IaaS investigation/manipulation commands

o BASH and Shell scripting including systems management

o Understanding of system log files/logging

  • Performance Troubleshooting on DevOps Platforms
  • Experience with Git, Gitlab - Support in Operations, Incident Management, Performance Management
  • Experience with common DevOps Tools like Fortify, SnarQube and Nexus
  • Able to build relationships and trust and focusing on creating value for the business
  • Good communication and collaboration skills


Work environment

Our company

Luxoft Poland

Krakow, Wrocław, Warsaw, Gdańsk 1500
Tech skills
  • Java
  • JavaScript
  • C++
  • C#
  • Python
  • Scala
  • Android
  • Android
  • iOS
  • Go

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