IT Customer Support with Swedish

Wipro IT Services Sp. z o. o.
Junior
Online interview
Employment contract
aleja Grunwaldzka 409, Gdańsk

Project description

At Wipro IT Services we are looking for Customer Support Specialist with Swedish who would like to join our new team in Gdansk. Your main responsibility will be to give technical support to the employees of a multinational company.



Your tasks

  • Troubleshooting skills and experience in handling resets and lotus Notes environment
  • Troubleshooting skills on desktop and shrink-wrapped applications (MS office, Adobe etc)
  • Troubleshooting skills on VPN connectivity, dial up , wireless routers
  • Troubleshooting experience using remote control tools

Who we're looking for?

  • Previous experience with IT Customer Support (preferably)
  • Fluent in both Swedish and English
  • Good interpersonal and communication skills
  • Customer service orientation and ability to work in a team
  • Excellent soft skills, communications skills (Voice & Email) to handle global customers
  • Computer literacy

Toolset
Laptop
Work environment
Business trips
Healthcare
  • Healthcare package
  • Healthcare package for families
Leisure package
  • Leisure package
  • Leisure package for families
Kitchen
  • Hot beverages
  • Fruits
Traning
  • Trainings
Other
  • Integration events

Our company

Wipro IT Services Sp. z o. o.

Warsaw, Gdańsk, Krakow 750
Tech skills
  • JAVA
  • SAP
  • Python

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