Manager at End User Services

  • K&K Selekt Centrum Doradztwa Personalnego
  • Rzeszów, Kańczuga
  • Employment contract
  • 08.08.2019

Requirements

Experience level: Senior

  • Experience leading a global multi-national organization with at least 1000 end users.
  • College Degree in computer science, information sciences or related field and 5-7 years’ experience OR 7-10 years’ relevant experience with 2-3 years in IT Management.
  • Exceptional knowledge of computer hardware.
  • Proven experience in systems and design within a global enterprise.
  • Solid grounding in core enterprise tools such as Microsoft SCCM.
  • Experience with technologies such as RDS, VDI, Flexera Application Packaging, PowerShell, VBS, WMI, Group Policy Administration, MBAM, etc.
  • Demonstrated progressive experience in the management of a technical support team.
  • Proven project planning and management experience leading large projects.
  • Exceptional analytical, conceptual and problem-solving abilities.
  • Strong interpersonal and consultative skills, ability to maintain a high level of employee morale within team.
  • Full professional proficiency in English language is required.

Technologies

Necessary on this position:
  • Windows Server
  • PowerShell
  • Microsoft SCCM
Nice-to-have:
  • Flexera

Project you can join

Responsibilities:

  • Working in areas such as vendor/tool management, strategy & planning, acquisition & deployment, operational management.
  • Lead and manage team ensuring overall performance levels meet client needs consistently. Ensure continual development of the team so that potential is achieved.
  • Meeting goals/objectives and KPI’s specific to your direct area(s) of responsibility, as set by manager.
  • Ensure teams KPI’s are monitored, actions taken and evaluated accordingly – delegating & empowering as appropriate.
  • Responsible for working with vendors to maintain tools as well as working to implement new features and functions as directed.
  • Design and implement long-term strategic goals and short-term tactical plans for managing and maintaining corporate systems and software.
  • Design, develop, and oversee implementation of end-to-end integrated systems.
  • Confer with end-users, clients, or senior management to define business requirements for complex systems and infrastructure development.

Our Partner offers:

  • Work in well-established international production company with 10,000 employees in over 32 countries and 120+ locations.
  • Enterprise grade tools and technologies to support a growing global business.
  • Significant infrastructure investment (servers, storage, networking, etc.) in Poland to serve our internal customers in the EU.
  • Participation in creating a new IT support department.
  • Various trainings developing technical competences.
  • Broad possibilities of continuous professional development.
  • Access to modern technologies and the opportunity to work in an international environment.
  • Benefits to choose from: MultiSport card, medical care, meal financing, fuel card,
  • Additional benefits: holiday vouchers, sport and recreation activities, additional payment for trips, colonies and other activities.
  • Possibility of co-financing of postgraduate studies corresponding to the employment profile.

Work time division

Team technical support
30%
Project team management
30%
Business development tasks
30%
Supervision over systems maintenance
10%

Bonuses

  • Healthcare package
  • Healthcare package for families
  • Leisure package
  • Leisure package for families
  • Cold beverages
  • Hot beverages
  • Fruits
  • Snacks
  • Lunches
  • Conferences
  • Trainings
  • Books

Contact this employer

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