• Provide remote troubleshooting support on a priority basis within the customer network to resolve UC Collaboration related issues.
• Effectively utilize complex lab setups to duplicate and solve problems and validate planned changes to software and hardware design.
• Support and collaborate with other cross-functional teams to resolve major customer issues.
• Strive for continuous learning and collaboration with other team members.
• Develop expertise in specific areas (i.e. technology, product).
• Work on complex problems where analysis of situations requires in-depth evaluation of factors.
- 75-95 zł/h netto + vat, B2B Contract
- Benefits: Private Medical Care, Multisport card, Life insurance
- 100% remote work model
• Minimum of 2-4 years of relevant work experience.
• Good practical knowledge of core collaboration technologies consisting of Cisco Unified Communication Manager (CUCM), Cisco Unified Contact Center Express (UCCX), Cisco Unity Connection (CUC), Cisco Unified Communications Manager IM & Presence, Cisco Jabber.
• Knowledge of Unified Communications hardware including Cisco UCS Servers, ISR Voice Gateways and IP Phones.
• Experience with VOIP protocols (MGCP/H.323/SIP/SCCP) in addition to experience working with PSTN connections (FXS/FXO/T1/PRI/SIP) is required.
• Knowledge of network protocols (DHCP, NTP, CDP, LLDP) and Quality of Service (QoS).
• ITIL certifications is a plus.
Devire
200
Jesteśmy Devire – firmą rekrutacyjną, której celem jest łączenie świetnych ludzi ze świetnymi pracodawcami.
Niezależnie czy rozglądasz się za nową pracą na stałe czy projektem w formie współpracy B2B – możesz polegać na naszym wsparciu na każdym kroku.
Współpracujemy z pracodawcami z terenu całej Polski i realizujemy rekrutacje we wszystkich kluczowych obszarach technologicznych.