Support Engineer with iOS/ Front Office Integrator

IDEMIA
Mid
8 000 - 12 000
pln
gross / month (Employment contract)

Online interview
B2B Employment contract
Łódź
Remote possible
80%

Your tasks

On this position you will:

- provide analysis for incoming tickets;

- communicate with the customers (mostly via Jira, occasional phone calls are possible)

- respond to questions and inquiries regarding our products (SDKs)

- do some iOS coding for less complex features

- cooperate with a global suport team (app. 5 people) and local iOS development team

 

Project description

IDEMIA is looking for a Support Engineer (with basic knowledge of iOS ) to join our Global Delivery Team . We look for a specialist who will help with customers integration to the Dev Portal (https://developer.idemia.com/ ),

Dev Portal aggregates all of the IDEMIA services and APIs, expose them as a test environment to developers, create dashboard and trial uses and - in general - promotes our solutions to our clients.

The position requires some technical background and experience in international cooperation with customers (support teams preffered).

This support is provided only in Polish business hours.

Who we're looking for?

- communcative

- proactive

- interested in further development possibly as iOS dev

- willing to learn

Skills
English
JIRA
iOS
How we manage our projects?
Methodology
Scrum
Toolset
Laptop
Additional monitor
Headphones
Freedom to pick your tools
Operating system
Work environment
Flexible working hours
07:00 - 18:00
Office hours
Healthcare
  • Healthcare package
Leisure package
  • Leisure package
Kitchen
  • Hot beverages
  • Snacks
  • Fruits
  • Cold beverages
Traning
  • Trainings
  • Books
  • Conferences
Parking
  • Bicycle parking
  • Car parking
Other
  • Shower
  • Chill room
  • Integration events

Recruitment process

HR interview, technical questionnaire, technical inteview with team leader

Our company

IDEMIA

Łódź 310
Tech skills
  • Java8
  • Scala
  • Kotlin

Get to know us

Anna
Senior Recruiter

Check out similar job offers