- Review Teamcenter PLM specifications, Architecture and Design documents for the system
- Study and understand customer and internal specifications
- Provide level 2 support for Business users on Incidents and Service request raised from the defined subject areas on Teamcenter PLM application including creating & updating relevant technical and service documentation
- Teamcenter application installation, monitoring, patching, taking up weekly or monthly maintenance activities on the lower and Production servers
- Contribute towards knowledge creation, storage, sharing, applying and evaluating the artifacts as part of the Incident & Service Management process
- Management of enhancement/change requests
- Submitting proposals, implementing improvements and optimization as part of Continuous improvement of the Teamcenter application
- Creation of test protocols, confirming the error-free test execution and the desired functionality of the performed adjustments
- Contribute to development and maintenance of a detailed disaster recovery plan and executing disaster recovery tests
- Problem identification for Priority 1 & 2 and recuring incidents and contribute towards the Problem solution
- Interact and collaborate directly with other support teams to drive incidents, problems and service requests through to resolution
- Salary based on B2B contract (via Devire)
- Long-term employment
- Working for a leading corporation with a stable market position
- Possibility to work in an international environment
- Remote work
- Benefits package
- At least 2+ years of experience on Teamcenter PLM
- Good English communication skills both written and verbal
- Knowledge of Teamcenter 13.X/14.X application
- Good PLM domain knowledge
- Experience on core Teamcenter features: e.g. Change Management, Client (RAC, AW), Component Management, Dispatcher, MCAD, Online help/Documentation, Parts, Performance, interfaces (e.g. SAP), Data Management, Integrated Material Management (IMM, substance compliance, BoM check), MS Office integration, Document Management, Reports/Search, User Management, License Management
- Experience configuring T4EA & T4S integration and troubleshooting integration issues
- Experience in BMIDE, ITK, Workflow, Product Structure, Deployment center, etc
- Prior experience of providing Teamcenter application support to end users ensuring resolution and end user satisfaction
- Handling certificates renewal on web server
- Exposure to tools like ServiceNow, Jira, GitHub
- Defines activities to analyze, tune and monitor various environments for optimal performance and stability
- Good knowledge in the set up and maintenance of development, test and production environments, as well as promote to production activities
- Understanding of ITSM processes is essential like incident management, service management, knowledge management, continuous improvement, problem management etc
Devire
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Jesteśmy Devire – firmą rekrutacyjną, której celem jest łączenie świetnych ludzi ze świetnymi pracodawcami.
Niezależnie czy rozglądasz się za nową pracą na stałe czy projektem w formie współpracy B2B – możesz polegać na naszym wsparciu na każdym kroku.
Współpracujemy z pracodawcami z terenu całej Polski i realizujemy rekrutacje we wszystkich kluczowych obszarach technologicznych.